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DNS lookup support

DNS Lookup FAQs

Clear, authoritative answers for website owners, developers, and administrators troubleshooting DNS configuration, propagation delays, and email delivery issues.

What is a DNS lookup?

A DNS lookup queries the global Domain Name System to retrieve publicly available records that define how a domain functions on the internet.

Does running a DNS lookup make changes to my domain?

No. DNS lookups are read-only queries. They do not modify, update, or interact with your domain configuration in any way.

Which DNS records are commonly returned?

DNS lookups may return A, AAAA, MX, TXT, SPF, DKIM, DMARC, NS, SOA, and SRV records depending on how the domain is configured.

What are A and AAAA records?

A records map domains to IPv4 addresses, while AAAA records map domains to IPv6 addresses.

What are MX records used for?

MX records define which mail servers are responsible for receiving email for a domain.

What are TXT records used for?

TXT records store text-based data such as SPF, DKIM, DMARC policies, and domain ownership verification.

What is SPF and why does it matter?

SPF specifies which servers are authorised to send email on behalf of a domain and helps prevent email spoofing.

What is DKIM?

DKIM adds a cryptographic signature to outgoing email, allowing receiving servers to verify message authenticity.

What is DMARC?

DMARC defines how receiving mail servers should handle messages that fail SPF or DKIM checks.

Why does DNS affect email deliverability?

Mail servers use DNS records to verify sender identity. Missing or incorrect records often cause spam filtering or rejection.

Why do DNS changes take time to propagate?

DNS records are cached across the internet according to their TTL values, meaning updates may take time to appear everywhere.

What is TTL in DNS?

TTL (time-to-live) defines how long DNS records are cached by resolvers before being refreshed.

Why do different tools show different DNS results?

Resolvers may cache records differently or query different authoritative servers at different times.

Should DNS proxying be used for email services?

No. Email relies on direct SMTP connections. Proxying mail servers can interfere with delivery and authentication.

What are SRV records?

SRV records define service-specific endpoints such as VoIP, chat, or directory services.

What is an SOA record?

The SOA record defines zone authority information, refresh timing, and administrative details for a DNS zone.

Why does a DNS lookup fail?

Failures can occur due to typos, missing records, DNSSEC issues, network problems, or misconfigured name servers.

What is DNSSEC?

DNSSEC adds cryptographic signatures to DNS responses to prevent tampering and spoofing.

Does Velohost DNS Lookup store domains or results?

No. Lookups are performed live against public DNS infrastructure and discarded immediately.

Is DNS lookup activity logged?

No. Velohost does not log domains, IP addresses, queries, or lookup history.

Is running a DNS lookup safe?

Yes. DNS lookups only retrieve publicly available information and pose no risk to your domain.

When should I run a DNS lookup?

DNS lookups are useful when setting up hosting, troubleshooting email delivery, verifying records, or diagnosing propagation issues.

What are common DNS configuration mistakes?

Common mistakes include missing MX records, incorrect SPF syntax, proxying email servers, and forgetting TTL delays.

Want to try it yourself? Run a DNS lookup